Team Members | Pilgrim's Sustainability Report

2021 Key Facts and Figures

~1,100

Ethics Line reports investigated

39%

improvement in Global Safety Index vs. 2019

>560,000

team member training hours

Aligning to the UN SDGs

The success of our company starts with the success of our people. For the past seven decades, we have focused on providing a safe and well-managed workplace that enables our team members to thrive and have better futures. We are humbled by our committed and dedicated workforce of more than 59,400 team members—28,800 of whom are based in the U.S. and Puerto Rico, 11,200 in Mexico and 19,400 in the UK and Europe. Ninety-nine percent of our team members work in production facilities and approximately one percent work at Pilgrim’s corporate offices around the world.

To view our enterprise-wide Human Rights policy please click here.

Our Management Approach

Our managers reinforce Pilgrim’s culture of respect by being available to team members who want to discuss issues. All management policies and programs are annually reviewed by management teams, and specific team member issues are reviewed weekly or as frequently as necessary to address issues.

To ensure our policies and programs are functioning correctly, Pilgrim’s measures and evaluates health and safety, turnover, absenteeism and overtime indicators each week. This allows us to make immediate adjustments if necessary and ensure team member health, safety and working conditions are upheld according to Pilgrim’s standards across all facilities.

We operate all our facilities in compliance with labor and human rights laws. We also adhere to strict internal policies and programs that provide additional guidance to best serve our team members. The company has a zero-tolerance policy on child and forced labor. Additionally, in the U.S. we do not use prison labor at our facilities. Our background check policy does support re-entry into the workforce, of persons with a criminal record, dependent on several factors including the assessment of potential risks and liabilities, the “nature and gravity” of the individual’s criminal offense or conduct and the nature of the duties and essential function of the position sought. Pilgrim’s does not permit degrading conditions in the workplace that could put our team members’ health or lives at risk. We uphold applicable wage and hour laws, such as minimum wage and overtime compensation, and legally mandated benefits. In the U.S., for our hourly team members, we do a competitive wage analysis two times per year and for salaried team members we do a competitive wage analysis one time per year to ensure we are paying competitively for where they work and live. Salaries are adjusted as necessary based on these competitive wage analyses. We also respect our team members’ rights of association, of joining labor unions and of collective bargaining. In 2021, 57% of our team members working in the U.S. and Puerto Rico, 87% in Mexico and 54% in Europe were covered by collective bargaining agreements.

Our Code of Conduct and Ethics

Pilgrim’s Code of Conduct and Ethics includes behavioral guidelines and standards to ensure appropriate workplace conduct, compliance with all laws and regulations, efficient and safe operations and the well-being of our team members. All Pilgrim’s team members receive annual in-person, online or video-based training on the Code of Conduct and Ethics.

The Pilgrim’s Code of Conduct and Ethics applies to all team members, regardless of position or title. The Code has policies for each of the company’s major risk areas, including team member safety, food safety, environmental compliance, animal welfare, corporate ethics, workplace conduct and taxation and finance. All Pilgrim’s managers are responsible for enforcing the Code of Conduct and Ethics in their divisions.

In addition to Code of Conduct and Ethics training, new team members also receive an ethics handbook during orientation and are expected to abide by our policies regardless of their position in the company. Corrective actions for violating the Code or company policies include coaching, written warnings, final written warnings and, if necessary, termination of employment. Serious violations such as theft, bribery, kickbacks and falsification of documents can result in immediate termination.

Additionally, Pilgrim’s provides all employees of all levels with annual harassment training. Harassment of employees by supervisors or co-workers is a violation of federal law and company policy. Pilgrim’s has in place a policy concerning all forms of harassment, including, but no limited to sex-based harassment, harassment and retaliation against individuals who report any form of harassment in our workplace.

Our Open Door Policy and Ethics Line

Each Pilgrim’s facility has anonymous and non-anonymous ways to report grievances and/or potential wrongdoing. We have a “zero retaliation policy”, and team members can bring their concerns directly to management without retaliation or fear of retaliation. With our open door policy, full- and part-time team members are encouraged to bring issues they feel are impacting their performance or environment to supervisors, the Human Resources department or the Ethics and Compliance department. Team members are also encouraged to talk with one of these groups about situations if they feel they have not been treated fairly.

The Pilgrim’s Ethics Line is available 24 hours a day, seven days a week to every team member in every country where the company operates, and is provided in 18 languages to accommodate our diverse workforce. Through the Ethics Line, all Pilgrim’s team members have access to a toll-free phone number and an online platform to securely and confidentially report concerns, unethical behavior or policy violations. Reporting can be done anonymously. In 2021, approximately 1,100 Ethics Line reports were filed, investigated and, where possible, closed with appropriate personnel or other administrative action taken when warranted.

All team members are introduced to the open door policy and Ethics Line during new-hire orientation, and all new managers discuss the policy and related procedures with senior management when they assume their roles. In addition, Pilgrim’s recently launched its “Speak Up Campaign,” which is designed to encourage and promote use of the Ethics Line and other reporting avenues. The slogan behind this campaign is “If you report it, we can resolve it.” Finally, using data from our open door policy discussions and Ethics Line reports, we monitor overall team member perceptions.

Town Hall Meetings Keep Our Open Door Policy Top of Mind

To maintain a culture of trust and respect, we offer opportunities for our team members to provide and receive feedback during roundtables, town hall meetings or other engagement situations. Team members from each department are invited to meet with management and ask questions, express concerns and present solutions. Team members are reminded of our open door policy at meetings. Minutes are taken during each meeting and follow-up plans are made for any identified action items. We address action items within a reasonable time frame and provide feedback to any team members who raised concerns.

Our 2021 Stories

See how we’re building a culture of ethical conduct, health, safety, diversity and leadership with team members.

Pilgrim’s Moy Park Awarded 8th Consecutive RoSPA Gold Award for Safety

Pilgrim's Moy Park

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2021 Excellence Awards

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Pilgrim's Moy Park

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